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Plannuh Security

Last Updated December 2020

Plannuh treats customer security and privacy with paramount importance. We practice security by design and are trusted to handle the marketing plans, budgets, expense data, and marketing assets of credit unions, private and public banks, major legal firms, and cybersecurity firms in North America, Europe, Asia, and Australia.

Founded in 2017, Plannuh is backed by Glasswing (a Boston-based VC firm), and Gradient (Google’s early-stage VC fund).

How Plannuh connects to your systems

Plannuh runs in AWS. For US customers, its primary site is US Virginia East. For European customers, its primary site is Frankfurt.

Plannuh does not need to connect to your company systems for a successful deployment. All data required to run Plannuh may be entered manually, or through CSV upload

At our customer’s discretion, Plannuh may be integrated to certain technology platforms such as CRM systems and marketing automation systems. Plannuh can provide documentation about each integration upon request.

SOC 2 Type 1 Certified

Plannuh is certified as SOC 2 Type 1 covering Trust Services Principles of Security

Strong data encryption

All data is encrypted in transit and at rest with industry-leading encryption algorithms (AES-256, TPS 1.2). Data is backed-up every 5 minutes on average.

Disaster Recovery and Business Continuity

Plannuh has a published Business Continuity Plan and Disaster Recovery Process. Comprehensive BIA is conducted at least annually. The DR team owners are identified and trained.

Security by Design

Plannuh operates under a security-by-design model. Our SDLC is based on OWASP.

Penetration Testing

Plannuh carries out penetration testing with a third-party testing company at least annually.

High Availability

Plannuh is a high availability system. Network and incident status will be published soon on the upcoming https://status.plannuh.com website.

Employee background checks

All Plannuh staff undergo background checks as part of the employee onboarding process.

Privacy and Security Training

All Plannuh employees are required to undergo security and privacy training as part of their onboarding process, with annual retraining.

Responsible Disclosure Policy

We welcome the support of the community to ethically identify opportunities to enhance our security. Our responsible disclosure policy can be found here.

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